Shop in: ITALIA / EN

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Customer service

Payment methods

Technocases online shop allows you to choose between different forms of payment: Bank Transfer, Cash on Delivery, Credit Card or Paypal. At the same time as the Customer's order, in the latter two cases, the reference bank will authorize the charge to the Customer's credit card or Paypal account.

You can buy on Technocases online shop in complete peace of mind using your credit card, thanks to the SSL secure payment system on Bancasella's servers, without third parties being able to access it in any way. You can recognise a secure server when the beginning of the web page request starts with https:// instead of http://. With online payment on Banca Sella's secure servers, Technocases online shop guarantees maximum shipping speed. As soon as the transaction is completed, www.technocases.it will receive notification of payment and will prepare and process your order. The transaction carried out on Technocases online shop will be in favour of New Works Webtech s.r.l., our technological partner which takes care of the services and logistics of the orders.

Bank transfer: Technocases online shop, at the moment of the order, will indicate you a postal current account to which the transfer should be made. Thanks to web technologies, www.technocases.it can quickly check when your payment has been made and thus prepare and ship your order.

(N.B.: the order will be dispatched only after receipt of payment confirmation, on average 3-4 working days after payment; the stock availability of the products displayed at the time of ordering may not coincide with the availability at the time of receipt of payment confirmation)

Purchase invoice request

Customers who wish to receive an invoice for their order must request it at the same time as the order by sending an email to customercare@technocases.it with their tax data.

Refunds

In case the Customer exercises the right of withdrawal, or in case of refunds due, the amount will be refunded by bank transfer to the bank account indicated by the Customer or directly to the credit card or Paypal account, depending on the payment method used when ordering.